Placing an order with
www.viagranow.eu
is easy. Here are the steps you need to follow to place an order. If
you have
any problems when following these steps, please contact our
Live Support Online.
1. Find the Items You Want
First of all you have to search for the items you would like to
order. Keyword
search boxes are located on almost every page of our site. On the left
side of
the Home Page you can see a Menu with the main categories and the most
sold items,
which gives you the possibility to find the necessary products easier.
After you find the product you are interested in, click on the
item’s name to
see a detailed description.
Here you will find more information about
the item, including usage, dosage,
indications, storage etc…
2. Log on or register
Existing customers will need to
log on
by entering their email address and password.
New customers will need to
register.
If you want to order an item, click the "
Add to Shopping Cart"
button on the item's product detail page. Once you've added an item to
your
Shopping Cart, keep searching or browsing until your cart contains all
of the
items you want to order.
4. Your cart - Proceed to
Checkout
Take a moment to review all of the items you've placed in your
Shopping Cart.
If you decide that you don't want to purchase a particular item right
away, click
the "DELETE" button next to the title or on the red cross in your Cart.
When you're ready to place an order for everything
in the "Shopping Cart Items”
section, click the “Checkout" button. You will be taken to the first
page of the
order form.
The shipping address is the address at which you will receive your
products or
receive the results of your requested service.
If you want to change it, please check the box associated to “
Your
alternate
shipping details” and insert the new shipping address.
7. Click on Continue
Checkout button
8. Payment by Credit Card
In order to pay for your order by credit card, please click the
first photo you will be directed to the server of the bank that manages
transactions using
a SECURE CERTIFICATED PAGE.
Attention: US
CUSTOMERS: In order to pay for your order by credit card, please
click the 3rd photo
On the payment page , insert your credit card
information (card number and expiration
date).
NOTE: Write the number of your
Card (16 digits) without spaces.
The
CCV code is the last 3 digits after the credit card
number on the back of the card in
the signature area. If your card does not have a CCV code or you cannot
read the
CCV code, please contact your credit card issuer.
To confirm the payment please click on MAKE PAYMENT button.
9. Order confirmation email
You will receive an email confirming the acceptance of your order
which will
give a summary of the goods ordered, a transaction reference number,
payment and
shipping details.
10. Payment by Bank Transfer
If you want to pay by bank transfer, please write us a message (see
Writing
a message to the Departments). You will receive our bank details to
make your transfer. Your order will be
confirmed after the receipt of bank transfer.
11. Order Tracking
To access the order tracking open your account on the website and
click Your
Messages section.
An email is sent automatically after the shipment of your items and
at all stages
of your order.
12. Write a message to
Departments
To send a message, open your account on the website and click Your
Messages link.
Choose the department corresponding to your questions.
You will have an answer in 24 hours.
